Client Overview
Our client, a leading multinational pharmaceutical company, embarked on a critical global digital transformation project to modernize their manufacturing processes. Their goal was to transition from traditional paper-based batch records to a fully integrated electronic batch record (EBR) system, followed by the implementation of a Manufacturing Execution System (MES) to optimize production efficiency and regulatory compliance.
Our client, a leading multinational pharmaceutical company, embarked on a critical global digital transformation project to modernize their manufacturing processes. Their goal was to transition from traditional paper-based batch records to a fully integrated electronic batch record (EBR) system, followed by the implementation of a Manufacturing Execution System (MES) to optimize production efficiency and regulatory compliance.
With this ambitious initiative, the client faced a significant challenge: finding specialized talent with the technical expertise and industry experience required to execute the transformation seamlessly across multiple sites worldwide.
Project Objectives
- Replace paper-based batch records with a robust, compliant EBR system.
- Implement a Manufacturing Execution System (MES) to enable real-time data collection, streamlined workflows, and advanced process automation.
- Ensure adherence to regulatory standards such as FDA, EU GMP, and other international guidelines throughout the implementation process.
- Scale the digital transformation globally across multiple manufacturing facilities.
Our Role
Baker Finn Recruitment partnered with the client as their recruitment partner and workforce strategy partner, focusing on identifying, onboarding, and managing highly skilled professionals essential for the project’s success.
Baker Finn Recruitment partnered with the client as their recruitment partner and workforce strategy partner, focusing on identifying, onboarding, and managing highly skilled professionals essential for the project’s success.
Key Roles Provided
The digital transformation project required a diverse team of specialists with expertise in engineering, quality assurance, compliance, and digital systems. Below are some of the key roles we filled:
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Engineering and Instrumentation (E&I) Specialists
- Designed, calibrated, and validated automated systems for manufacturing processes.
- Integrated sensors and IoT devices to capture critical process data for the EBR and MES systems.
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Commissioning, Qualification, and Validation (CQV) Experts
- Conducted comprehensive commissioning and qualification of new electronic systems.
- Ensured all upgrades adhered to strict pharmaceutical regulatory standards.
- Provided validation protocols to confirm system functionality and compliance.
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Computer System Validation (CSV) Specialists
- Authored and executed validation documentation (e.g., IQ, OQ, PQ) to certify software integrity.
- Ensured systems met regulatory requirements for data integrity and cybersecurity.
- Collaborated with cross-functional teams to align validation efforts with business needs.
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MES Implementation Consultants
- Designed and configured the MES architecture to meet specific production requirements.
- Integrated MES with existing enterprise resource planning (ERP) and laboratory information management systems (LIMS).
- Provided end-user training and post-deployment support to ensure successful adoption.
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Project Managers
- Coordinated project milestones across multiple global sites, ensuring timely delivery.
- Liaised between stakeholders, technical teams, and vendors to maintain alignment and address challenges proactively.
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Change Management and Training Experts
- Developed comprehensive change management strategies to drive user adoption of new systems.
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Delivered customized training sessions for operators, engineers, and managers.
Client Testimonial
“Partnering with Baker Finn Recruitment allowed us to focus on executing our vision for digital transformation while they handled the complexities of assembling a highly skilled global team. Their deep understanding of the pharmaceutical industry and commitment to excellence were instrumental in our project’s success.”

